
“Feed It Back is an absolutely crucial tool, to be able to make sure your business is completely guest and consumer centric.”
Sara Webber, Marketing Manager for Brand & Retail at Brains.
See their storyAt Feed It Back we are dedicated to ensuring the operators we work with have the tools to deliver industry leading guest experiences. Which is why we’ve launched the Feed It Back Academy.
We offer a one-day leadership, data and behaviour workshop for General Managers and Operations Managers, catering for a range of learning and communication styles.
The unique course is directly focused on how to utilise data and technology in order to enhance the guest experience, improve loyalty, drive revenue and profit conversion, increase accountability and perfect soft skills.
Session 1
Session 2
Session 3
Being good is no longer good enough. Only when organisations harness the power of data and behaviour to create intelligent actions can they be assured of truly delivering an exceptional guest experience that is sure to be a stand out in a crowded market place!
Karen Turton
We are delighted to partner with Karen Turton to develop and deliver this course. Karen has over 25 years’ experience within the Hotel, Pub and Casual Dining sectors across multiple disciplines of learning and development, marketing and operations at a senior level. Her experience speaks for itself:
To book your place, fill in the form and we’ll get right back to you.
To ask questions or get more details, email us at academy@feeditback.com
“Feed It Back is an absolutely crucial tool, to be able to make sure your business is completely guest and consumer centric.”
Sara Webber, Marketing Manager for Brand & Retail at Brains.
See their story“As a direct result of working with Feed It Back, we’ve seen a 25% reduction in in-venue bill comps – saving hundreds of thousands of pounds.” Lucy Harwood, Brand & Marketing Director
See their story“This is the new breed of loyalty. Forget stamped cards and loyalty points, customers want to have a dialogue with businesses.” Libby Andrews, Marketing Director
See their story“We have seen quality and consistency improve across all areas of the business. In fact, our NPS scores have risen by 25%.” Shaun Cremins, Brand Director
See their story