
The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country Inns
See their storyFeed It Back is the customer experience dashboard for hospitality operators
From collecting your customers’ opinions with beautifully branded, highly customisable and super smart surveys, through to integrating with social channels to pull in reviews, direct messages and posts, it allows you to understand what your customers are experiencing and enables you to communicate with them to ensure maximum engagement and to drive loyalty.
Acteol – Do more with your customer data
An award-winning CRM agency who specialise in knitting together all your customer data to create a powerful Single Customer View, enabling you to understand the entire customer journey, right from sales lead to advocate and to build broader and deeper insights into a customer’s lifestyle, behaviours and preferences.
Knowing your customers better means making better sales and marketing decisions and generating more revenue from less spend!
Benefits of using Feed It Back and Acteol together
The best operators trust Feed It Back and Acteol
The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country Inns
See their story“The amount of engagement we were getting from customers through the Feed It Back platform was exceptional.” – Erica Livermore, Chief Technology Officer
See their story“Feed It Back is an absolutely crucial tool, to be able to make sure your business is completely guest and consumer centric.”
Sara Webber, Marketing Manager for Brand & Retail at Brains.
See their story“As a direct result of working with Feed It Back, we’ve seen a 25% reduction in in-venue bill comps – saving hundreds of thousands of pounds.” Lucy Harwood, Brand & Marketing Director
See their story