Hitting the mark with Flight Club Darts

Recently, we published ‘Customer Experience in the Competitive Socialising Sector’ Insights, which was well received by not only the sector, but even by other sectors of the hospitality industry. As part of our pack, we highlighted some of the key themes that are driving this sector’s success and gave some advice on how to drive even greater results.

Our star of the sector is Flight Club Darts, achieving top marks on every guest metric. Dan Hawkie, Feed It Back’s Managing Director interviewed Juliette Keyte, Marketing Director at Red Engine Team to talk about how their brands Flight Club Darts and Electric Shuffle are operating in this evolving sector.