
“The amount of engagement we were getting from customers through the Feed It Back platform was exceptional.” – Erica Livermore, Chief Technology Officer
See their storyDan Hawkie, Feed It Back’s Managing Director interviewed Juliette Keyte, Marketing Director at Red Engine Team discussing Feed It Back's latest insights on the Competitive Socialising sector
Recently, we published ‘Customer Experience in the Competitive Socialising Sector’ Insights, which was well received by not only the sector, but even by other sectors of the hospitality industry. As part of our pack, we highlighted some of the key themes that are driving this sector’s success and gave some advice on how to drive even greater results.
Our star of the sector is Flight Club Darts, achieving top marks on every guest metric. Dan Hawkie, Feed It Back’s Managing Director interviewed Juliette Keyte, Marketing Director at Red Engine Team to talk about how their brands Flight Club Darts and Electric Shuffle are operating in this evolving sector.
“The amount of engagement we were getting from customers through the Feed It Back platform was exceptional.” – Erica Livermore, Chief Technology Officer
See their story“This tool will change your life forever” – Tomas Maunier, Managing Director at Fazenda
See their storyThe amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country Inns
See their storyMatt Snell, chief executive at Gusto Italian, reveals how breaking away from the pack and banning discounts has positively impacted customer sentiment and the guest experience.
See their story