“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UKSee their story
Zooming in on Anglian Country Inns
As a growing family business encompassing 10 venues, Anglian Country Inns needed a way to ensure they were making their customers happy at every venue, while allowing each venue to retain its own personality and independent feel. We asked James (Managing Director) and Ruth (Marketing Director) how they use Feed It Back to ensure they are making customers happy and their staff engaged.
Watch the full length interview at the top or see below for brief excerpts on key issues.