“This is the new breed of loyalty. Forget stamped cards and loyalty points, customers want to have a dialogue with businesses.” Libby Andrews, Marketing DirectorSee their story
Zooming in on Brains
Having worked with Brains for several years, we asked Sara and Nathan how they use Feed It Back to identify improvements, take action, energize operations teams and grow customer loyalty.
Watch the full length interview at the top or see below for brief excerpts on key issues.