The Dashboard
Benefits
- How your customer benefits
  Linking feedback directly to their bills is personal, simple and fast. They’re amazed when you actively respond to their social media comments. Get the power to switch detractors to brand champions
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- How your teams benefit
  Front of House teams love seeing how they’re doing. It’s on their mobiles, too. Your kitchen connects to the details of how well their dishes are going. Managers manage best when customers are driving their decisions.
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- How you benefit
  Putting things right is so much easier with customer issues in one place. Team accountability runs right through your processes. We work with your existing systems rather than against them.
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Clients
Partnerships
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"This tool will change your life forever."

Tomas Maunier, Managing Director at Fazenda

Zooming in on Fazenda

Fazenda are a 5 site South American Restaurant company in the UK, where guests really are at the heart of everything that they do. And they know that if their guests are happy, then that leads to their passionate team members also being happy too. That’s why they chose Feed It Back.

“Looking at that dashboard really allows you to see where you’re at. It gives you a gauge to look back and analyse the past, but then importantly, plan for the future on how we can do better. It gives general managers a window into their business. The Feed It Back dashboard is so simple and user friendly.”
Jon Peek, Operations Manager at Fazenda

Why Fazenda chose Feed It Back

This tool will change your life forever.
Tomas Maunier, Managing Director at Fazenda

Why Fazenda love Feed It Back

The team at Feed It Back have been second to none. We work with lots of different suppliers and lots of different providers across the restaurants, and I've honestly never worked with a company that is more pro-active.
Jon Peek, Operations Manager at Fazenda

Happy clients, fellow obsessives

Rosa’s Thai Google rating has increased by 13%, and they’ve seen the number of reviews grow by an amazing 400%.

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Having the value score data from Feed It Back gives us the confidence that, should we need to raise our prices on certain menu items, customers continue feeling like they’re getting excellent value for money.

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“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK

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Matt Snell, chief executive at Gusto Italian, reveals how breaking away from the pack and banning discounts has positively impacted customer sentiment and the guest experience.

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