Feed It Back and Yapster announce new partnership to help hospitality brands take control of their guest experience

Feed It Back and mobile messaging app Yapster are partnering to make it easier than ever for hospitality staff to receive and engage with guest experience feedback. This integrated solution means users will be able to take proactive control over the wellbeing of their customers, drive up standards, and reward great employees. Founded in 2008, […]

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Latest data from Feed It Back reveals the key focus points for operators this Christmas

The latest data from leading online review specialist, Feed It Back has revealed the key focus points for operators this Christmas, that will drive positive or negative reviews across the hospitality sector. Through an in-depth analysis of thousands of online and social reviews across the restaurant and bar industries throughout December 2018, the data highlighted, […]

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Social Tracker October 2019

October’s Social Reviews saw another month of overall ratings holding steady at 4.3, a year on year increase of 0.2 points which is reflected across Google, Facebook and TripAdvisor. The Restaurant Segment drives the year on year increase, with ratings from all three channels up year on year (Facebook +0.4, Google and TripAdvisor +0.3 Oct […]

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