Star of the Competitive Socialising sector is Flight Club Darts, achieving top marks on every guest metric. Dan Hawkie, Feed It Back’s Managing Director interviewed Juliette Keyte, Marketing Director at Red Engine Team to talk about how their brands Flight Club Darts and Electric Shuffle are operating in this evolving sector.See their story
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According to 131,373 guest survey responses collected in December, the overall net promoter score (NPS) in hospitality dipped to 52 from 54 in the previous month – a similar level seen at other busy periods since hospitality reopened fully in May of last year.
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