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Feed It Back

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  • Benefits
    • How your customer benefits

      Linking feedback directly to their bills is personal, simple and fast. They’re amazed when you actively respond to their social media comments. Get the power to switch detractors to brand champions

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    • How your teams benefit

      Front of House teams love seeing how they’re doing. It’s on their mobiles, too. Your kitchen connects to the details of how well their dishes are going. Managers manage best when customers are driving their decisions.

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    • How you benefit

      Putting things right is so much easier with customer issues in one place. Team accountability runs right through your processes. We work with your existing systems rather than against them.

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Why such negative online reviews? Simple. Our key drivers show what needs to be improved and when.
Obsessed with detail

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If you have visited a restaurant recently and would like to leave feedback click here

Request a demo

Request a demonstration of Feed It Back, and see how we can help your business.

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Sales enquiry

Reach out to our Sales team directly for immediate assistance with all sales-related enquiries.

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Customer support

Get in touch with customer support for assistance with your product implementation.

Customer support

Address details

Stevenson House
16a Tunsgate
Guildford
Surrey
GU1 3QT


allears@feeditback.com

    Happy clients, fellow obsessives

    Matt Snell, chief executive at Gusto Italian, reveals how breaking away from the pack and banning discounts has positively impacted customer sentiment and the guest experience.

    See their story
    Rosas Thai
    Rosa thai

    Rosa’s Thai Google rating has increased by 13%, and they’ve seen the number of reviews grow by an amazing 400%.

    See their story
    Oakman Group Case study
    Oakman Group

    Having the value score data from Feed It Back gives us the confidence that, should we need to raise our prices on certain menu items, customers continue feeling like they’re getting excellent value for money.

    See their story

    “Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK

    See their story
    See all

    Obsessed with detail? Let’s talk

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    © 2008-2023. All Rights reserved.
    Feed It Back ltd.
    Stevenson House, 16a Tunsgate, Guildford, Surrey, GU1 3QT