The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country InnsSee their story
Customer Sentiment Tracker
27th July – 2nd August 2020
Fast casual segment lagging behind
Confidence in hospitality remains strong with a consistent 95% feeling confident enough to return, but the growing customer base are still looking for improvements, according to this week’s Customer Sentiment Tracker from Feed it Back and KAM Media.
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