The food delivery service isn't keeping up with our normal high standards. Why not? Two items don't seem to be travelling well. Let's fix it!
Obsessed with detail

Feed It Back x Eagle Eye
Driving Loyalty

Feed It Back is the customer experience dashboard for hospitality operators

From collecting  your customers’ opinions with beautifully branded, highly customisable and super smart surveys, through to integrating with social channels to pull in reviews, direct messages and posts, it allows you to understand what your customers are experiencing and enables you to communicate with them to ensure maximum engagement and to drive loyalty.

Eagle Eye: Digitally incentivise and reward customer loyalty, whilst targeting your promotions to optimise voucher redemption

Food service businesses are experiencing growing margin pressures as a result of ever-increasing input costs, fast-evolving consumer dining habits and their highly competitive industry. Our digital marketing platform, Eagle Eye AIR, allows you to digitally incentivise and reward customer loyalty, whilst targeting your promotions to optimise voucher redemption.

Benefits of using Feed It Back and Eagle Eye together

  • Incentivise customers to complete feedback and gain more information on your customers and their experiences
  • Help drive footfall from delivery aggregators to site direct or through your own click & collect service
  • Increase visitor frequency and gain more loyalty
  • Recover customer complaints or surprise and delight your biggest fans

The best operators trust Feed It Back and Eagle Eye

Find out more about Eagle Eye on their website