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Feed It Back | The data driving delighted guests

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  • Your Benefits
    • Making it easier for your guests
      • Linking feedback directly to their bills is personal, simple and fast
      • They’re amazed when you actively respond to their social media comments
      • Gives you the power to switch detractors to brand champions
      Find out how
    • Making it easier for your teams
      • Front of House teams love seeing how they’re doing. It’s on their mobiles, too
      • Your kitchen connects to the details of how well their dishes are going
      • Managers manage best when guests are driving their decisions
      Find out how
    • Making it easier for you
      • Putting things right is so much easier with guest issues all in one place
      • Team accountability runs right through your processes
      • We work with your existing systems rather than against them
      Find out how
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Happy clients

Hear how Feed It Back made it easier:

“The Feed It Back platform provides managers with autonomy and accountability for responding to feedback and recognising employees who have gone above and beyond.” Giles Denning, Brand Manager

See their story

“As a direct result of working with Feed It Back, we’ve seen a 25% reduction in in-venue bill comps – saving hundreds of thousands of pounds.” Lisa Campbell, Guest Experience Manager

See their story

“This is the new breed of loyalty. Forget stamped cards and loyalty points, customers want to have a dialogue with businesses.” Libby Andrews, Marketing Director

See their story

“We have seen quality and consistency improve across all areas of the business. In fact, our NPS scores have risen by 25%.” Shaun Cremins, Brand Director

See their story
See all our customers
Delight your guests, motivate your teams, make management easier
Request a Demo

The partners helping us make things easier for you and your guests

Feed It Back

Address

Stevenson House
16a Tunsgate
Guildford
Surrey
GU1 3QT

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+44(0) 1483 563949
allears@feeditback.co.uk

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