Matt Snell, chief executive at Gusto Italian, reveals how breaking away from the pack and banning discounts has positively impacted customer sentiment and the guest experience.
MoreIndustry: Casual Dining Restaurant
Obsessed with detail
Embedding Technology into the DNA of your Business
“As a direct result of working with Feed It Back, we’ve seen a 25% reduction in in-venue bill comps – saving hundreds of thousands of pounds.” Lucy Harwood, Brand & Marketing Director
MoreTracking the customer experience and driving loyalty in a mostly walk-in business
“This is the new breed of loyalty. Forget stamped cards and loyalty points, customers want to have a dialogue with businesses.” Libby Andrews, Marketing Director
MoreStable Pizza
The Stable, the fast growing 17-venue cathedral to cider and pizza, continues to challenge industry preconceptions with Feed It Back.
MoreBella Italia
Bella Italia goes live with Feed It Back to turn guests into loyal fans
More