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Feed It Back

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    • How your customer benefits

      Linking feedback directly to their bills is personal, simple and fast. They’re amazed when you actively respond to their social media comments. Get the power to switch detractors to brand champions

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    • How your teams benefit

      Front of House teams love seeing how they’re doing. It’s on their mobiles, too. Your kitchen connects to the details of how well their dishes are going. Managers manage best when customers are driving their decisions.

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    • How you benefit

      Putting things right is so much easier with customer issues in one place. Team accountability runs right through your processes. We work with your existing systems rather than against them.

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Who is our star of the month? Easy. The dashboard says Antonio had 32 mentions...
Obsessed with detail

Insights:
£50K Revenue Opportunity For Hospitality Venues

Turn passives into promoters

Feed It Back shows how restaurants, pubs and bars could secure a boost of £50k in revenue per year by learning how to turn passive guests into promoters.

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Our case studies

Rosas Thai
Rosa thai

Rosa’s Thai Google rating has increased by 13%, and they’ve seen the number of reviews grow by an amazing 400%.

See their story
Oakman Group Case study
Oakman Group

Having the value score data from Feed It Back gives us the confidence that, should we need to raise our prices on certain menu items, customers continue feeling like they’re getting excellent value for money.

See their story

“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK

See their story

“This tool will change your life forever” – Tomas Maunier, Managing Director at Fazenda

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Stevenson House, 16a Tunsgate, Guildford, Surrey, GU1 3QT