Rosa’s Thai Google rating has increased by 13%, and they’ve seen the number of reviews grow by an amazing 400%.See their story
Customer Sentiment Tracker
31st August – 6th September 2020
NPS bounces back after EOTHO
The hospitality industry net promoter score (NPS) has bounced back to record levels following the end of the EOTHO scheme, according to this week’s Customer Sentiment Tracker from Feed It Back and KAM Media.
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