Are we replying to all our complaints? Sure. The dashboard reports 100% response rates.
Obsessed with detail

Insights:
What Customers Want

The Hospitality Operator’s Guide in a Post-Covid World

In a bid to support the industry in its time of need, Feed It Back’s ‘Customer Pulse Survey’ analysed feedback from over 11,000 people living in the UK from a database of pub, bar, restaurant and fast casual operator mailing lists to glean crucial insight into customer mindsets when returning to the UK on-trade.

Our experts interrogate our network and apply our knowledge to create Industry Insights. To receive our Industry Insights, leave your details below.


Fields marked with a * are required