The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country Inns
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What Customers Want
The Hospitality Operator’s Guide in a Post-Covid World
8th April 2021
Find out more£50K Revenue Opportunity For Hospitality Venues
Turn passive guests into promoters.
9th February 2021
Find out moreDriving Hospitality’s Recovery in 2021
What did Christmas 2020 tell us?
19th January 2021
Find out moreCustomer Sentiment Tracker
NPS bounces back after EOTHO
31st August – 6th September 2020
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Service is a key challenge as guests take advantage of EOTHO
24th – 30th August 2020
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Social distancing is an issue in fast casual venues
17th – 23rd August 2020
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Tables and Toilets the key concerns in the latest Customer Sentiment Tracker
10th -16th August 2020
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Eat Out To Help Out brings out more guests but harsher critics
3rd – 9th August 2020
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Fast casual segment lagging behind
27th July – 2nd August 2020
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Hospitality net promoter scores soar, driven by casual dining
13th -19th July 2020
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