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Feed It Back | The data driving delighted guests

  • The Dashboard
  • Benefits
    • How your customer benefits

      Linking feedback directly to their bills is personal, simple and fast. They’re amazed when you actively respond to their social media comments. Get the power to switch detractors to brand champions

      Find out how
    • How your teams benefit

      Front of House teams love seeing how they’re doing. It’s on their mobiles, too. Your kitchen connects to the details of how well their dishes are going. Managers manage best when customers are driving their decisions.

      Find out how
    • How you benefit

      Putting things right is so much easier with customer issues in one place. Team accountability runs right through your processes. We work with your existing systems rather than against them.

      Find out how
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Are we replying to all our complaints? Sure. The dashboard reports 100% response rates.
Obsessed with detail

Jobs

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Please email dan@feeditback.com to apply

Our case studies

“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK

See their story

“This tool will change your life forever” – Tomas Maunier, Managing Director at Fazenda

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The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country Inns

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“The amount of engagement we were getting from customers through the Feed It Back platform was exceptional.” – Erica Livermore, Chief Technology Officer

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Obsessed with detail? Let’s talk

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Feed It Back ltd.
Stevenson House, 16a Tunsgate, Guildford, Surrey, GU1 3QT