Making Data-driven Decisions To Drive Standards Across A Franchise Estate
Black and White Hospitality, the 48-strong group of restaurants across its seven brands, is no stranger to the complex nature of running a large franchise estate. To ensure brand standards are met and reflect the stringent and precise approach of its chef proprietor, Marco Pierre White, it turned to Feed It Back to give total transparency on the performance and reputation of its estate.
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Geoff Campion
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Laura Rogers
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laurar@fsc.uk.com