Blog
Obsessed with detail
News & Views
Blog
Hospitality Rising
Blog
Driving Footfall With Customer Insights
Insights
Valentine’s Day fails to shine but good service wins through
Blog
£1.3bn Rebound for the Café and Coffee shop market
Insights
A look at Pub Dining
April 12th to July 18th 2021
Insights
What Customers Want: The Hospitality Operator’s Guide in a Post-Covid World
News
Feed It Back funds expansion plans with major new investment
News
Post-Lockdown Expectations Set to Challenge All Venues
News
£50k Revenue Opportunity for Hospitality Venues
Insights
Driving Hospitality’s Recovery in 2021
News
Toggle integration with Feed It Back
Our case studies
Matt Snell, chief executive at Gusto Italian, reveals how breaking away from the pack and banning discounts has positively impacted customer sentiment and the guest experience.
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Rosa’s Thai Google rating has increased by 13%, and they’ve seen the number of reviews grow by an amazing 400%.
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Having the value score data from Feed It Back gives us the confidence that, should we need to raise our prices on certain menu items, customers continue feeling like they’re getting excellent value for money.
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“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK
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