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Your Benefits
- Making it easier for your guests
  - Linking feedback directly to their bills is personal, simple and fast
  - They’re amazed when you actively respond to their social media comments
  - Gives you the power to switch detractors to brand champions
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- Making it easier for your teams
  - Front of House teams love seeing how they’re doing. It’s on their mobiles, too
  - Your kitchen connects to the details of how well their dishes are going
  - Managers manage best when guests are driving their decisions
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- Making it easier for you
  - Putting things right is so much easier with guest issues all in one place
  - Team accountability runs right through your processes
  - We work with your existing systems rather than against them
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News & events

News

Latest data reveals top consumer gripes when ordering a roast dinner

27th November 201927th November 2019

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News

Social Tracker October 2019

4th November 20191st November 2019

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News

Hospitality businesses continue to invest in technology as Brexit approaches

28th October 201928th October 2019

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News

Consumer expectation of food quality increases

16th October 201916th October 2019

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News

Social Tracker September 2019

3rd October 20193rd October 2019

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News

TripAdvisor usage falls over past year

2nd September 20192nd September 2019

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News

PAUL UK partners with Feed It Back to support growth

22nd August 201922nd August 2019

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News

Dinner time diners the hardest to please according to insight from Feed It Back

13th August 201913th August 2019

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News

Hospitality industry experiences year-on-year spike in positive reviews over July

5th August 20195th August 2019

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News

The Alchemist partners with Feed It Back to enhance customer experience

10th July 201910th July 2019

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News

As featured in MCA Magazine June 2019 – Online reputation: there’s more to it than TripAdvisor

5th July 20195th July 2019

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News

Positive Reviews Across Facebook Spike Following Methodology Change

1st July 20191st July 2019

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