Customer sentiment tracker
Obsessed with detail
News & Views
Customer sentiment tracker
Service a key challenge as guests take advantage of Eat Out to Help Out
Customer sentiment tracker
Social distancing is an issue in fast casual venues
Customer sentiment tracker
Tables and Toilets the key concerns in the latest Customer Sentiment Tracker
News
How to thrive post Eat Out To Help Out
Customer sentiment tracker
Eat Out To Help Out brings out more guests but harsher critics
Customer sentiment tracker
Fast casual segment lagging behind
Customer sentiment tracker
Masks rising on customers’ agenda
Customer sentiment tracker
Hospitality net promoter scores soar, driven by casual dining
Customer sentiment tracker
Customer sentiment remains strong towards hospitality
News
TIPJAR x FEEDITBACK
News
100 Day Playbook For Pubs, Restaurants & Cafes
Our case studies
Having the value score data from Feed It Back gives us the confidence that, should we need to raise our prices on certain menu items, customers continue feeling like they’re getting excellent value for money.
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“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK
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“This tool will change your life forever” – Tomas Maunier, Managing Director at Fazenda
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The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country Inns
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