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News & Views
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Feed It Back statistics reveals significant spike in reviews during Dry January
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Increased negativity on TripAdvisor for January 2020
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Las Iguanas with Feed It Back win coveted award at Restaurant Marketer & Innovator event 2020
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Feed It Back statistics reveals significant spike in reviews mentioning vegan
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Wait times and cocktails drive December review scores
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Latest data from Feed It Back reveals the key focus points for operators this Christmas
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As featured in Propel’s Friday Opinion – 6th December 2019: Retaining the best staff by Carlo Platia
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Hospitality industry experiences year on year increase in positive social reviews
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Latest data reveals top consumer gripes when ordering a roast dinner
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Social Tracker October 2019
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Hospitality businesses continue to invest in technology as Brexit approaches
Our case studies
“Feed It Back is an absolutely crucial tool, to be able to make sure your business is completely guest and consumer centric.”
Sara Webber, Marketing Manager for Brand & Retail at Brains.
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“As a direct result of working with Feed It Back, we’ve seen a 25% reduction in in-venue bill comps – saving hundreds of thousands of pounds.” Lucy Harwood, Brand & Marketing Director
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“This is the new breed of loyalty. Forget stamped cards and loyalty points, customers want to have a dialogue with businesses.” Libby Andrews, Marketing Director
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“We have seen quality and consistency improve across all areas of the business. In fact, our NPS scores have risen by 25%.” Shaun Cremins, Brand Director
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