Making data-driven decisions to drive standards across a franchise estate

19 February 2019

Black and White Hospitality, the 48-strong group of restaurants across its seven brands, is no stranger to the complex nature of running a large franchise estate. To ensure brand standards are met and reflect the stringent and precise approach of its chef proprietor, Marco Pierre White, it turned to Feed It Back to give total transparency on the performance and reputation of its estate.

Download the case study

For press enquiries:

Geoff Campion
020 3567 5804 / 07957 251475

Laura Rogers
0121 262 3900 / 07878 481646

  • Guest opinions
  • EPOS facts
  • Immediate insights

Try it now

If you are a venue operator, why not experience the power of EPOS-linked feedback for yourself. Complete the details and you will receive an email straight away with a demo till receipt and a link to a demo personalised survey.