“The amount of engagement we were getting from customers through the Feed It Back platform was exceptional.” – Erica Livermore, Chief Technology OfficerSee their story
Get to know our clients
Matt Snell, chief executive at Gusto Italian, reveals how breaking away from the pack and banning discounts has positively impacted customer sentiment and the guest experience.See their story
“This tool will change your life forever” – Tomas Maunier, Managing Director at FazendaSee their story
Having the value score data from Feed It Back gives us the confidence that, should we need to raise our prices on certain menu items, customers continue feeling like they’re getting excellent value for money.See their story
The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country InnsSee their story
“Feed It Back is an absolutely crucial tool, to be able to make sure your business is completely guest and consumer centric.”
Sara Webber, Marketing Manager for Brand & Retail at Brains.See their story
“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UKSee their story
Star of the Competitive Socialising sector is Flight Club Darts, achieving top marks on every guest metric. Dan Hawkie, Feed It Back’s Managing Director interviewed Juliette Keyte, Marketing Director at Red Engine Team to talk about how their brands Flight Club Darts and Electric Shuffle are operating in this evolving sector.See their story
Rosa’s Thai Google rating has increased by 13%, and they’ve seen the number of reviews grow by an amazing 400%.See their story
“As a direct result of working with Feed It Back, we’ve seen a 25% reduction in in-venue bill comps – saving hundreds of thousands of pounds.” Lucy Harwood, Brand & Marketing DirectorSee their story
“This is the new breed of loyalty. Forget stamped cards and loyalty points, customers want to have a dialogue with businesses.” Libby Andrews, Marketing DirectorSee their story
“We have seen quality and consistency improve across all areas of the business. In fact, our NPS scores have risen by 25%.” Shaun Cremins, Brand DirectorSee their story
The Stable, the fast growing 17-venue cathedral to cider and pizza, continues to challenge industry preconceptions with Feed It Back.See their story
Dirty Martini uses Feed It Back and finds staff motivation is up after 3 months.See their story
Bella Italia goes live with Feed It Back to turn guests into loyal fansSee their story
Integrations with our dashboard
We’ve opened 18 distinctively independent coffee shops around the UK where coffee lovers can drink 200 Degrees Coffee in its natural environment
The vision was to bring authentic home-cooked African inspired dishes to the main high street and incorporate them in dishes most loved by our consumers!
A restaurant & bar. All day dining selection; breakfast, brunch, lunch & dinner. Specialists in molecular mixology cocktails & drinks. Theatre Served.
We’ve got amazing bowling, delicious home-made food and fun cocktails. Get in touch to book – perfect for any event!
We are a family that pride ourselves on providing the highest quality food and drink
We are based in the heart of Norfolk, and from here we are developing a range of some of the most exciting restaurants in East Anglia.
Anglian Country Inns: Our family run business first opened its doors 23 years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot.
ARC Inspirations is a high performing, commercially successful bar group in the North of England operating 3 brands with 17 venues in total.
Archie’s is on a mission to provide the most unique and exciting menu, and strives to provide the best quality service to all our loyal fans and customers
The Aspers Group comprises of four casinos within the UK. The group is led by Chairman Damian Aspinall and is a 50/50 joint venture between Damian Aspinall and Crown Resorts of Australia.
They currently own national award-winning BBQ Chicken concept, Chicken & Blues, and recently launched café bar concept, Flamingo.
Fresh food & live entertainment. Pure elegance on the River Thames. Unique dining cruise, amazing riverside views.
Beer + Burger Store is family owned and operated. We have one of Londons’ biggest craft beer ranges that we serve alongside our burgers, sides and fries.
We are here to blow your minds
Black and White Hospitality has a passionate and dedicated team in place to help and support our franchisees in delivering excellence, and growing profitable businesses.
Boo adds a modern twist on classic American burgers using only the finest fresh ingredients.
The UK’s only Battle Bars Games Drinks Street Food Good Times
The Boparan Restaurant Group is a forward-thinking family of nine brilliantly diverse brands, with over 100 sites.
We are a West country born & family owned independent small café chain serving simply & well prepared food & drinks made with great ingredients
Bounce: Europe’s largest purpose-built ‘Social Ping Pong Club’. You don’t even need mad ping pong skills to have an insanely good time.
BOXPARK brings communities together by providing the best street food, drinks and entertainment under one roof.
An award winning all day group of cafes and speakeasy bars across London, Brighton and Oxford.
Award-winning gourmet burger restaurant situated on Edinburgh’s Royal Mile. Burgers, Steaks and Ribs that have to be tasted to be believed!
Busaba is modern Bangkok eating in the heart of London. As in Thailand, our dishes are made to share, and include a flavoursome selection of freshly prepared salads, Pad Thais, curries and more.
Operating 13 venues and counting, Buzzworks is one of Scotland’s most acclaimed bar and restaurant groups.
At Caffè Carluccio’s you can expect a variety of freshly sandwiches prepared on site daily and delizioso treats using only the finest Italian ingredients.
Simply put, Caffé Italia offers carefully sourced and handcrafted coffee, delicious food, genuine hospitality and beautiful design, the Italian way.
Cambscuisine is a group of restaurants in Cambridgeshire, with 4 city centre restaurants and 4 traditional country pubs.
Hospitality and Entertainment venues in Perth, Western Australia. The Lookout Bowling Bar Bites, The Breakwater Arcade, Flight Club Australia
Carluccio’s restaurants are inspired by the cooking of Antonio Carluccio, with relaxed all-day dining and serving authentic Italian cuisine.
Thai restaurant & dining experiences. Lunch, dinner, cocktails, cooking classes & private dining.
Bringing exciting food and beverage concepts to the UK since 2008.
Warm people – The Bulls Head · The Joiners Arms · The Swan at Walton · The Hunloke Arms · The Three Tuns.
Individual pubs with great character, fantastic beer, delicious food and excellent service – look no further than The City Pub Company.
Clays Bar offers a unique experience with interactive, indoor clay target shooting, fabulous cocktails and insanely good food.
We are on a mission to be the UK’s premier collection of Golf and Country Clubs, offering members that feel-good experience through wellness, golf and more.
Common & Co (MCR) Ltd is an innovative, independent hospitality group based in Manchester.
Relax, Eat, Drink, Meet.
Give the gift of the nation’s favourite comfort food.
They are a Cornish based company specialising in excellent service and fresh local produce
COSMO is a family-friendly buffet restaurant serving hundreds of dishes from different countries and cultures.
Welcome to our world. Cosy Club celebrates the joys of relaxed dining, drinking and lounging in a fabulous, welcoming setting.
Crazy Pedro’s Pizza Parlour. We love to party all the time at Pedro’s. Grab a Frozen Margarita and a slice of Pizza and watch the party unfold.
Check out the latest blockbuster movies, new Indie film releases and the best of world cinema out now.
A portfolio of exciting leisure venues that bring people together through the universally shared pleasures of food, drink, music and entertainment.
Join us on a journey to a classic era of Italian decadence and American flair where the pasta is piled high, the steaks are juicy and the gelato brings on big smiles.
At dim t we produce traditional and authentic Asian food, which is served in stylish venues with friendly service. Our menu offers a variety of popular oriental dishes and Chinese teas.
Dirty Martini – the perfect mix of spirit and sophistication.
If you’re looking for a craft beer pub with character, creativity and incredible food, then look no further than Dodo Pubs!
We are DRG. We are an award-winning research and insight agency that brings clarity to your business challenges.
East Coast Concepts, the Manchester based restaurant and bar group, owns and operates 2 of the most exciting brands in the UK: Neighbourhood and Victors.
Eat the Bird are single handedly flipping your usual burger joint/chicken shop expectations upside down.
Casual restaurant chain based in the United Kingdom selling 1950s American diner style items
World-famous Cinnamon Rolls now in the UK.
Electric Shuffle. Surprisingly competitive. Delightfully immersive. Outrageously thrilling.
The world’s leading live escape the room & exit game entertainment experience for public & corporate teambuilding with franchises available worldwide.
We have a range of exceptional bars, pubs and restaurants across London. Providing the best food, drink and service at our stylish destination locations for our discerning customers.
New immersive venue in Canary Wharf. Fairground games with a competitive edge.
Farmer J serves honest food, that rolls with the seasons, is mindfully sourced, is bursting with flavour and most importantly, is scratch cooked on-site.
Welcome to Fazenda – We bring all the tradition behind the unique rodizio way of serving, from the Pampas to the U.K.
Fine & Country Inns are a hospitality group operating Pubs, Restaurants and Hotels in the North of England.
Where every plate starts with the freshest, sustainable fish from the morning’s catch.
Nottingham’s leading independent bar, restaurant and nightclub operators.
Flight Club is the home of Social Darts. Spectacular bar. Electric atmosphere. Mind-blowing experience.
The perfect location for golf, fishing, dining and luxury self-catering holidays and short breaks near Dundee, Scotland.
Welcome to Fraser’s Fish & Chips based in West Cornwall. If you are after top notch fish and chips served with a big smile then you are in the right place.
Fresh to order, 100% British prime beef burgers, homemade sauces mind melting milkshakes.
Giggling Squid: Staggeringly good Thai food prepared by master Thai chefs.
We pride ourselves on discovering the best tastes, flavours and recipes from around the world and sharing them with you.
GSG Hospitality is an award-winning independent hospitality group with venues in Liverpool and Manchester.
The number one trampoline park in the UK.
Elegant food and drink. Fresh, from scratch. Every time. Enjoy the Gusto difference…
Looking for great food, brilliant atmosphere, the perfect place to lay your head or all of the above?
Haven is all about fun and freedom so indulge in the simple pleasures of a seaside holiday. Get involved with a wide range of activities for all ages, unwind with some great entertainment and tuck in to some mouth-watering food and drink.
“Com Binh Dan” Meaning ‘Working People Food’ and at the heart of HOP Vietnamese
Serving up award-winning burgers, hand-cut fries, and crafted drinks, Hub Box is a laidback place to meet and eat.
Ibérica celebrates the spirit and style of our homeland with the finest food, award-winning wines, and a truly authentic experience of Spain
We turn newly discovered, forgotten and overlooked spaces into beautiful venues that defy convention
We are one of the UK’s leading privately owned restaurant groups, our collection includes Piccolino, Gino D’Acampo and our Bar & Grills.
The heart of the Innventure business is fresh great British food with a twist. This twist is the twist of passion combined with excellence and simplicity.
Welcome to Jollibee! We’ve been serving our delicious Chickenjoy, Jolly Spaghetti, and Yumburgers all over the world since 1978.
Popular Jersey restaurants and cafés by the beach with sea views and in St Helier. Eat out, lunch and dine in style in Jersey, Channel Islands.
Welcome to Junkyard; a riotous mash-up of crazy golf, drinks and pumped-up tunes. Get weird, cut loose and come out swinging as you battle through insane courses packed with wrestling bears, psycho clowns, crashed planes and wrecked three-wheelers.
KIBOU is a Japanese hot kitchen and bar that’s as colourful as the streets of Tokyo from where it draws its inspiration.
Forget formica tables, moulded seats and plastic hot-dogs imagine the best bar you’ve ever been to then add a ten-pin bowling experience.
Leon is a fast food chain based in the United Kingdom, established in 2004.
Welcome to Lime Squeezy, the Thai kitchen where ingredients are always fresh and cooked with high flame at speed to capture the true Thai experience.
We create venues that feel like you’re walking into a home, styling them around a fictional flat – welcoming, fun and unpretentious.
Living Ventures Group are the proud operator of some of the most exciting brands in the UK restaurants and bar market.
A small collection of five unique restaurants offering the best in traditional and imaginative dining across Central London
Perfect for budding explorers and adventurers of all ages, The Lost City houses two incredible 18-hole indoor adventure golf courses.
Lounges: Like all the comforts of home but better. Unless you have a chef and a bar in your lounge.
Udon noodles handmade daily, unhurried broths, flavour-filled tempura topped with condiments to compliment. All served with love. that’s the Marugame way.
Eating, Drinking, whatever you’re thinking
All day dining, dog friendly, neighbourhood restaurant open for brunch, lunch & dinner. Bottomless brunch, lunch, deli & evening menu.
Our marketplace hosts carefully selected food suppliers and trading partners that connect visitors and communities to healthy living.
Mission Mars is a multi-concept operator with a Mission to deliver world-class food, drink, entertainment & hospitality experiences through innovation, people and sustainability.
A creative events and food & beverages agency.
A boutique hotel and restaurant group based in the Derbyshire countryside.
Atmospheric basement venue offering bar bites, dumplings & creative cocktails in cosy surrounds.
A quirky and contemporary bar with a friendly atmosphere located in the heart of Edinburgh.
The Ninja Warrior UK TV show is great family entertainment and is both inspiring and aspirational, which is why ITV and its partners have created different types of Ninja Warrior UK supervised activity and fitness venues across the UK, all geared to wide age and ability ranges.
Welcome to NQ64, neon splattered drinking dens full of retro arcade games and classic consoles.
Whether you’re catching up with friends over drinks, treating the family to Sunday roast in our restaurant, or escaping for a couple of nights to one of our hotels, we look forward to welcoming you to an Oakman venue soon.
Only a handful of golfers have ever shot a score of 59.
Your neighbourhood bakery café
67 UK holiday parks perfect for family holidays in beautiful locations. Find superb caravan & lodge holiday accommodation.
Find PAUL’s most delicious cakes, pastries and bakery collection. Order platters for a celebration, or enjoy your afternoon tea at PAUL’s cake shop.
Pho offers healthy, Vietnamese street food. You can choose from a delicious phở soup, spring rolls, fresh salads and tasty desserts. Explore our menu and see that many of the dishes are gluten free, dairy free or vegan.
On every table you will find a request slip, simply write your request on a request slip and watch our 6-piece house band bring it to life.
Live Life To The Luxe. Luxurious pizza, made with artisan ingredients, at surprisingly everyday prices. Welcome to PizzaLuxe.
Ponti’s Italian Kitchen. Family run since 1963, serving food from the culinary heart of Italy, Emilia-Romagna.
Freshly prepared, 100% British chicken, marinated for 12 hours and hand-battered with buttermilk for our famous shatter-crunch
Whether you want a room for the evening, a bite to eat, or to share a Provenance Inns experience with someone special.
The original vegan and plant-based pizza restaurant. Purezza has restaurants in Brighton, Hove, Bristol, Camden and Manchester.
Puttshack – We’ve rewritten the rules of mini golf – pairing modern tech with crazy courses and cool vibes with game faces for one hell of a good time.
Red Lion Holdings is a specialist hospitality investment group, established in 2021 to bring a collection of exceptional pub and inn groups together, to share knowledge, experience and expertise.
Our Revolution bars have been trading since 1996 and are a destination of choice for customers who value a premium drinks and food-led offering.
The only 5 star holiday village in the North West – Enjoy a UK family short break, holiday or weekend break set across over 100 acres of Lancashire countryside.
Combining modern London with Bangkok, Rosa’s Thai Cafe serves authentic, fresh Thai food, with dining, delivery, & takeaway available at our locations.
Leading the way for a customer first business, with customer first experiences. All done with booze & ball games 🏓🎳
At Scarpetta, we’re passionate about Italian food and the authentic Italian dining experience – from our handcrafted pasta to our indulgent desserts
Selco is the UK’s fastest growing builders merchant. Visit our site for trade-only prices and latest special offers
Slim Chickens brings southern hospitality to fast, casual dining with fresh hand-breaded chicken tenders, Buffalo wings, and handmade dipping sauces.
Cider-Loving Pizza Makers serving up the best pizzas, gourmet pies and over 80 types of craft cider, from all across the West Country.
A highly innovative creator and operator of technology enabled experiential leisure concepts.
Stem & Glory is a plant based restaurant serving delicious and contemporary vegan cuisine.
SushiDog is changing the way in which people eat sushi. We are famous for our delicious SushiDogs, Poke Bowls and Salads that are all made right in front of your eyes, exactly the way you want
Swingers combines crazy golf, street food, cocktails and great service into an incredible social experience
Italian restaurant with a river view, using only the best produce from across Italy and the U.K.
Our restaurants & bars are all across the UK. Book a table online, get a takeaway from us or get the Fridays feeling delivered straight to your door!
From the streets of Thailand, our recipes are authentically Thai street food, our interiors from a Bangkok bric-a-brac bazaar.
The Breakfast Group was founded in 1991 by Eric Yu and Connie O’Donovan and began with the opening of Villa Stefano in Holborn
Discover 1 The Island Quarter, a new three-storey, canal-side destination for Nottingham.
The Thinking Traveller is a multiple award-winning villa rental company specialising in luxury villas
We fry gold! Award-winning chicken wings, chicken burgers, tenders, milkshakes and more.
Craft Beer from Tiny Rebel. From Cwtch, a Welsh Red Ale to Clwb Tropica, the UK’s Favourite Tropical IPA, Tiny Rebel has Something for Everyone!
Serving real ramen in London and Birmingham. ‘If you don’t make your own noodles, you’re just a soup shop.’
Mini golf, big adventure.
True North Brew Co, the creators of Sheffield Dry Gin, Sheffield Vodka, and a range of beers,
International dishes served in a trendy, warehouse-style microbrewery that has an ample beer garden.
Try premium, classic and organic wines by the glass, for a quirky experience in London. Perfect for date night, work events and catch ups with friends.
The Home of Handmade Fresh Pasta. Popular hang-out – specialising in fresh pasta, pizza, and salads in a beautiful, laid back restaurant.
Various Eateries plc is passionate about creating unique experiences for modern consumers. The core brands of the Group are Coppa Club and Tavolino.
We are Italian wine bars and restaurants across the UK. Family vineyard in Sicily providing wine, Italian tasty food and delicious cocktails.
The most popular restaurant group in Tenerife
The Viva Italia Group owns incredible places to eat & drink around Scotland and Northern Ireland.
Wahaca is a UK restaurant group selling Mexican-style street food, co-founded by Thomasina Miers, with 13 branches in the United Kingdom
Our 44 Motorway services and 31 hotels give you a warm welcome and relaxing break across the UK’s motorway network.
Welcome to the Westmorland Family of businesses which include Tebay Services, Gloucester Services, Rheged and Tebay Services Hotel.
Our well-crafted menu offers a wide grill selection and provides something for everyone including, classic pizza and pasta dishes, as well as tasty salads and comforting risottos.
The Winged Ox bar & kitchen at St Luke’s is open 7 days a week and serves an eclectic range of food for the soul.
Step out of the City life and into an all day space, designed for laid back drinks and easy dining.
Yee Rah Wok & Grill combining food from around the world. Bring the family to Yee Rah Liverpool as it brings you the best of everything.
Zambrero is a Feel Good Mexican restaurant, serving Mexican food differently!
Home to the world’s fastest zip line, the UK’s only mountain cart track and a bistro-restaurant serving delicious, locally sourced food and drink