“The amount of engagement we were getting from customers through the Feed It Back platform was exceptional.” – Erica Livermore, Chief Technology OfficerSee their story
Our case studies
“This tool will change your life forever” – Tomas Maunier, Managing Director at FazendaSee their story
The amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country InnsSee their story
“Feed It Back is an absolutely crucial tool, to be able to make sure your business is completely guest and consumer centric.”
Sara Webber, Marketing Manager for Brand & Retail at Brains.See their story
“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UKSee their story
“As a direct result of working with Feed It Back, we’ve seen a 25% reduction in in-venue bill comps – saving hundreds of thousands of pounds.” Lucy Harwood, Brand & Marketing DirectorSee their story
“This is the new breed of loyalty. Forget stamped cards and loyalty points, customers want to have a dialogue with businesses.” Libby Andrews, Marketing DirectorSee their story
“We have seen quality and consistency improve across all areas of the business. In fact, our NPS scores have risen by 25%.” Shaun Cremins, Brand DirectorSee their story
The Stable, the fast growing 17-venue cathedral to cider and pizza, continues to challenge industry preconceptions with Feed It Back.See their story
Dirty Martini uses Feed It Back and finds staff motivation is up after 3 months.See their story
Bella Italia goes live with Feed It Back to turn guests into loyal fansSee their story
The best pizza in town – Edinburgh – Birmingham
We’ve got amazing bowling, delicious home-made food and fun cocktails. Get in touch to book – perfect for any event!
We are a family that pride ourselves on providing the highest quality food and drink
We are based in the heart of Norfolk, and from here we are developing a range of some of the most exciting restaurants in East Anglia.
Anglian Country Inns: Our family run business first opened its doors 23 years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot.
ARC Inspirations is a high performing, commercially successful bar group in the North of England operating 3 brands with 17 venues in total.
Welcome to Baresca Tapas Family. We are a family-run duo of tapas restaurants that take inspiration from Barcelona and beyond
Fresh food & live entertainment. Pure elegance on the River Thames. Unique dining cruise, amazing riverside views.
Beer + Burger Store is family owned and operated. We have one of Londons’ biggest craft beer ranges that we serve alongside our burgers, sides and fries.
Belgo is famous for its mussels, chicken and craft beers. Open since 1992, the restaurant boasts great food, decor and choice of over 50 Belgian beers.
Black and White Hospitality has a passionate and dedicated team in place to help and support our franchisees in delivering excellence, and growing profitable businesses.
Welcome to the Boda Bars – We serve Swedish /Scottish food and have lots of locally sourced drinks and delicious cocktails.
The Boparan Restaurant Group is a forward-thinking family of nine brilliantly diverse brands, with over 100 sites.
We are a West country born & family owned independent small café chain serving simply & well prepared food & drinks made with great ingredients
Bounce: Europe’s largest purpose-built ‘Social Ping Pong Club’. You don’t even need mad ping pong skills to have an insanely good time.
BOXPARK brings communities together by providing the best street food, drinks and entertainment under one roof.
Award-winning gourmet burger restaurant situated on Edinburgh’s Royal Mile. Burgers, Steaks and Ribs that have to be tasted to be believed!
Busaba is modern Bangkok eating in the heart of London. As in Thailand, our dishes are made to share, and include a flavoursome selection of freshly prepared salads, Pad Thais, curries and more.
Operating 13 venues and counting, Buzzworks is one of Scotland’s most acclaimed bar and restaurant groups.
Café Rouge: Serving French classics from croque monsieur to steaks and mussels in a retro Parisian setting.
Cambscuisine is a group of restaurants in Cambridgeshire, with 4 city centre restaurants and 4 traditional country pubs.
Carluccio’s restaurants are inspired by the cooking of Antonio Carluccio, with relaxed all-day dining and serving authentic Italian cuisine.
Thai restaurant & dining experiences. Lunch, dinner, cocktails, cooking classes & private dining.
Warm people – The Bulls Head · The Joiners Arms · The Swan at Walton · The Hunloke Arms · The Three Tuns.
We are Cityglen, a group of local pubs rooted firmly in our neighbourhoods, each one different but sharing in the same ethos.
Individual pubs with great character, fantastic beer, delicious food and excellent service – look no further than The City Pub Company.
EAT FRESH. Welcome to Coal Kitchen, where we serve fresh, delicious food prepared using local ingredients where possible.
We are an independent bar and restaurant business with 3 sites and brands across the Midlands
Common & Co (MCR) Ltd is an innovative, independent hospitality group based in Manchester.
Relax, Eat, Drink, Meet.
COSMO is a family-friendly buffet restaurant serving hundreds of dishes from different countries and cultures.
Welcome to our world. Cosy Club celebrates the joys of relaxed dining, drinking and lounging in a fabulous, welcoming setting.
Join us on a journey to a classic era of Italian decadence and American flair where the pasta is piled high, the steaks are juicy and the gelato brings on big smiles.
At dim t we produce traditional and authentic Asian food, which is served in stylish venues with friendly service. Our menu offers a variety of popular oriental dishes and Chinese teas.
NYC-inspired comfort food & cocktails. Serving lunch, dinner, cocktails, and boozy weekend brunch.
Dirty Martini – the perfect mix of spirit and sophistication.
A spectacular estate of rebellious pubs. A modern reinvention of the British institution; the public house, realised for the 21st century.
If you’re looking for a craft beer pub with character, creativity and incredible food, then look no further than Dodo Pubs!
We are DRG. We are an award-winning research and insight agency that brings clarity to your business challenges.
East Coast Concepts, the Manchester based restaurant and bar group, owns and operates 2 of the most exciting brands in the UK: Neighbourhood and Victors.
Eat the Bird are single handedly flipping your usual burger joint/chicken shop expectations upside down.
Casual restaurant chain based in the United Kingdom selling 1950s American diner style items
Electric Shuffle. Surprisingly competitive. Delightfully immersive. Outrageously thrilling.
Farmer J serves honest food, that rolls with the seasons, is mindfully sourced, is bursting with flavour and most importantly, is scratch cooked on-site.
Welcome to Fazenda – We bring all the tradition behind the unique rodizio way of serving, from the Pampas to the U.K.
We have one simple mission. To give the best hospitality experiences to every single person who chooses to walk through our doors.
Where every plate starts with the freshest, sustainable fish from the morning’s catch.
Nottingham’s leading independent bar, restaurant and nightclub operators.
Flight Club is the home of Social Darts. Spectacular bar. Electric atmosphere. Mind-blowing experience.
The perfect location for golf, fishing, dining and luxury self-catering holidays and short breaks near Dundee, Scotland.
Geek retreat is a “geek culture” retailer, gaming café, and events hub rolled into one.
Giggling Squid: Staggeringly good Thai food prepared by master Thai chefs.
We pride ourselves on discovering the best tastes, flavours and recipes from around the world and sharing them with you.
Independent owned cocktail bar and restaurant company based in Liverpool that has developed over the last 7 years.
Elegant food and drink. Fresh, from scratch. Every time. Enjoy the Gusto difference…
Looking for great food, brilliant atmosphere, the perfect place to lay your head or all of the above?
Haus Holdings – Doner Haus and Doner Shack – Authentic Berlin Kebaps
Haven is all about fun and freedom so indulge in the simple pleasures of a seaside holiday. Get involved with a wide range of activities for all ages, unwind with some great entertainment and tuck in to some mouth-watering food and drink.
“Com Binh Dan” Meaning ‘Working People Food’ and at the heart of HOP Vietnamese
Serving up award-winning burgers, hand-cut fries, and crafted drinks, Hub Box is a laidback place to meet and eat.
We are one of the UK’s leading privately owned restaurant groups, our collection includes Piccolino, Gino D’Acampo and our Bar & Grills.
The heart of the Innventure business is fresh great British food with a twist. This twist is the twist of passion combined with excellence and simplicity.
Welcome to Jollibee! We’ve been serving our delicious Chickenjoy, Jolly Spaghetti, and Yumburgers all over the world since 1978.
Popular Jersey restaurants and cafés by the beach with sea views and in St Helier. Eat out, lunch and dine in style in Jersey, Channel Islands.
The home of crazy golf, fun cocktails and all things junk. Go wild for our weird & epic mashed up 9-hole crazy golf courses.
Famous for our craft beer and unique pubs in Brighton and beyond!
Forget formica tables, moulded seats and plastic hot-dogs imagine the best bar you’ve ever been to then add a ten-pin bowling experience.
Leon is a fast food chain based in the United Kingdom, established in 2004.
Welcome to Lime Squeezy, the Thai kitchen where ingredients are always fresh and cooked with high flame at speed to capture the true Thai experience.
Living Ventures Group are the proud operator of some of the most exciting brands in the UK restaurants and bar market.
We opened The Cocktail Club in 2008 with the intention of creating a bartenders paradise!
Lounges: Like all the comforts of home but better. Unless you have a chef and a bar in your lounge.
Udon noodles handmade daily, unhurried broths, flavour-filled tempura topped with condiments to compliment. All served with love. that’s the Marugame way.
We believe in bringing real pubs to real people, in the form of quality food and drink at affordable prices with a side-order of live sport, music and weekly entertainment in friendly community atmospheres.
Mission Mars is a multi-concept operator with a Mission to deliver world-class food, drink, entertainment & hospitality experiences through innovation, people and sustainability.
A creative events and food & beverages agency.
Music for the people. Food for the Soul. Good times forever.
Montpeliers (Edinburgh) Limited is one of the leading restaurant, bar, club and hotel collections based in Scotland
A quirky and contemporary bar with a friendly atmosphere located in the heart of Edinburgh.
Whether you’re catching up with friends over drinks, treating the family to Sunday roast in our restaurant, or escaping for a couple of nights to one of our hotels, we look forward to welcoming you to an Oakman venue soon.
67 UK holiday parks perfect for family holidays in beautiful locations. Find superb caravan & lodge holiday accommodation.
Find PAUL’s most delicious cakes, pastries and bakery collection. Order platters for a celebration, or enjoy your afternoon tea at PAUL’s cake shop.
Pho offers healthy, Vietnamese street food. You can choose from a delicious phở soup, spring rolls, fresh salads and tasty desserts. Explore our menu and see that many of the dishes are gluten free, dairy free or vegan.
Pieminister has been making great tasting British pies in Bristol for 14 years and only uses 100% free range British meat and the finest fresh ingredients.
Pizza Pilgrims serves slow proved Neapolitan pizza in both our own pizzerias and at events across the uk
Live Life To The Luxe. Luxurious pizza, made with artisan ingredients, at surprisingly everyday prices. Welcome to PizzaLuxe.
Whether you want a room for the evening, a bite to eat, or to share a Provenance Inns experience with someone special.
The original vegan and plant-based pizza restaurant. Purezza has restaurants in Brighton, Hove, Bristol, Camden and Manchester.
Puttshack – We’ve rewritten the rules of mini golf – pairing modern tech with crazy courses and cool vibes with game faces for one hell of a good time.
Changing the world one drink at a time
Our Revolution bars have been trading since 1996 and are a destination of choice for customers who value a premium drinks and food-led offering.
The only 5 star holiday village in the North West – Enjoy a UK family short break, holiday or weekend break set across over 100 acres of Lancashire countryside.
Combining modern London with Bangkok, Rosa’s Thai Cafe serves authentic, fresh Thai food, with dining, delivery, & takeaway available at our locations.
Leading the way for a customer first business, with customer first experiences. All done with booze & ball games 🏓🎳
Selco is the UK’s fastest growing builders merchant. Visit our site for trade-only prices and latest special offers
Sessions develops unique cultural hubs in urban centres with an emphasis on architectural and environmental sensitivity.
Slim Chickens brings southern hospitality to fast, casual dining with fresh hand-breaded chicken tenders, Buffalo wings, and handmade dipping sauces.
The UK’s only restaurant chain where all beef served is 100% British Wagyu.
Pub & Restaurant group based in Manchester
Cider-Loving Pizza Makers serving up the best pizzas, gourmet pies and over 80 types of craft cider, from all across the West Country.
A highly innovative creator and operator of technology enabled experiential leisure concepts.
Set in relaxing spaces, we serve authentic food with all the Italian charm and friendly service. Enjoy a break over coffee, watching the sunset over evening cocktails or a taste of fresh, simple Italian food.
Italian restaurant with a river view, using only the best produce from across Italy and the U.K.
Our restaurants & bars are all across the UK. Book a table online, get a takeaway from us or get the Fridays feeling delivered straight to your door!
From the streets of Thailand, our recipes are authentically Thai street food, our interiors from a Bangkok bric-a-brac bazaar.
A restaurant & bar. All day dining selection; breakfast, brunch, lunch & dinner. Specialists in molecular mixology cocktails & drinks. Theatre Served.
An award winning all day group of cafes and speakeasy bars across London, Brighton and Oxford.
The Cardan Bar and Grill combines a contemporary gastro pub experience with exceptional food and drinks menus in a relaxed and friendly environment.
We are on a mission to be the UK’s premier collection of Golf and Country Clubs, offering members that feel-good experience through wellness, golf and more.
The Winged Ox bar & kitchen at St Luke’s is open 7 days a week and serves an eclectic range of food for the soul.
We fry gold! Award-winning chicken wings, chicken burgers, tenders, milkshakes and more.
International dishes served in a trendy, warehouse-style microbrewery that has an ample beer garden.
Try premium, classic and organic wines by the glass, for a quirky experience in London. Perfect for date night, work events and catch ups with friends.
Various Eateries plc is passionate about creating unique experiences for modern consumers. The core brands of the Group are Coppa Club and Tavolino.
Vinoteca combines distinctive, high quality wines alongside well sourced, fresh, seasonal food.
The Viva Italia Group owns incredible places to eat & drink around Scotland and Northern Ireland.
The Vurger Co is a 100% Vegan fast food restaurant, our indulgent vegan burgers, fries, mac n cheese and shakes are divine.
Wahaca is a UK restaurant group selling Mexican-style street food, co-founded by Thomasina Miers, with 13 branches in the United Kingdom
Welcome to the Westmorland Family of businesses which include Tebay Services, Gloucester Services, Rheged and Tebay Services Hotel.
Our well-crafted menu offers a wide grill selection and provides something for everyone including, classic pizza and pasta dishes, as well as tasty salads and comforting risottos.
Step out of the City life and into an all day space, designed for laid back drinks and easy dining.
Yee Rah Wok & Grill combining food from around the world. Bring the family to Yee Rah Liverpool as it brings you the best of everything.