How well do you know your guests?

We sent out our annual Pulse survey in March to ask guests across our client base their thoughts on what they like and dislike about their eating and drinking out experience, and what their attitudes are to a number of things including what drives them to choose a venue, intent to keep going out, mobile order and pay, and calorie labelling.

Download Pulse Survey Insights: 2022

Take your hospitality business to the next level with our annual Pulse Survey Insights!

See what’s performing in the hospitality industry and see what your customers are looking for.

Key insights

We’ve gathered insights from multiple sectors of the hospitality industry via our pulse survey to provide you with the most up-to-date, accurate representation of customer trends.

Over 58,000 participants

We’ve compiled data from over 58,000 customers who participated to help build a clear and reliable picture of how they are actually feeling in the current climate.

Easy reading

Data can be overwhelming, we’ve adopted our ethos of making data simple and easy to read so you can get straight to the point and find out the key information you need.