Having the value score data from Feed It Back gives us the confidence that, should we need to raise our prices on certain menu items, customers continue feeling like they’re getting excellent value for money.See their story
Discover even more detail about your customers’ experiences, automatically.
Our new plug-in
There’s valuable detail buried in wordy customer feedback, but you only have so many hours in the day. Luckily, we’re obsessed with detail, we’ve made sure you don’t miss a thing.
Revelation is our new plug-in. It works in the background while you work, automatically finding key words and sentiments in text-based feedback, sending information and actions to the people who need to know.