
“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK
See their storyFeed It Back is the customer experience dashboard for hospitality operators
From collecting your customers’ opinions with beautifully branded, highly customisable and super smart surveys, through to integrating with social channels to pull in reviews, direct messages and posts, it allows you to understand what your customers are experiencing and enables you to communicate with them to ensure maximum engagement and to drive loyalty.
Feed It Back is an award-winning platform providing granular data and insights which are used by our clients to identify specific areas that influence drive improvements. In addition, clients can also gather data and insights on a branch level and help support growth.
Yext is a first answer-first search platform design for the age of AI
With the expansion of data on the internet, consumer search aims to constantly innovate. This modern and dynamic AI-answers platform recognises and interprets the natural language of the users so they get the solution they are looking for.
The Yext app allows us to make changes on the business listings of single or multiple branches and also add new branches. This data is updated automatically on our Feed It Back platform, which simplifies the process of setting up each venue.
Benefits of using Feed It Back and Yext:
“Feed It Back is sensitive enough to measure in real-time our biggest issues so that we can deploy focus to individual shops and help our strategic decision making” – Gary Cowles, COO at Paul UK
See their story“This tool will change your life forever” – Tomas Maunier, Managing Director at Fazenda
See their storyThe amount of feedback that we’re receiving now has just gone off the charts. We can actually act off the back of it – Ruth Nye, Marketing Director at Anglian Country Inns
See their story“The amount of engagement we were getting from customers through the Feed It Back platform was exceptional.” – Erica Livermore, Chief Technology Officer
See their story